Athena Information Security & Client Coverage

Athena Coverage

At Athena, your digital security, privacy, and financial protection are our top priorities. We combine thoughtful information security policies with robust client coverage to ensure peace of mind as you partner with your Athena assistant.

What You Get with Athena Coverage

Layered Security Approach

Verified & Trusted Assistants

All assistants are full-time Athena employees who undergo background checks, identity verification, and fraud awareness training.

Secure Communication

All interactions occur on monitored platforms to protect against phishing and data interception.

Secure Authentication

Two-factor authentication (2FA) is used across all company systems and Athena Assistant-managed applications to ensure only authorized access.

Device & Data Protection

Athena-Issued Devices

Athena Assistants work exclusively on MacBook devices managed by Athena’s IT and InfoSec teams.

Mobile Device Management (MDM)

Devices are monitored via mobile device management software and can be remotely wiped to mitigate risks in case of loss or breach.

Strict Access Controls

Assistants only access the data required for their role. Access is routinely audited for compliance.

Proactive Threat Monitoring

Real-Time Monitoring

Athena’s systems constantly watch for suspicious activity and potential security breaches.

Dedicated Response Team

Our security operations team is always on call to resolve incidents.

Client Alerts

If phishing or other malicious activity is detected, we notify you promptly with steps to mitigate risk.

Confidentiality & Trust

Ironclad NDAs

All assistants sign strict non-disclosure agreements.

Privacy-First Handling

Access and use of client data is tightly controlled to ensure confidentiality.

InfoSec Guarantee

Athena Manages All Systems

We do not allow installation of third-party IT or security software on our devices. However, we support some client-required tools in the categories below.

If you require any of these, please let us know during your earliest conversations with our team:

VPNs & Virtual Infrastructure Access

Authentication Apps (e.g., Duo, Okta, Microsoft Authenticator)

Client-Specific Tools (e.g., industry-specific apps)

Compliance Support

Athena can provide policies, logs, and documentation to help you meet internal compliance needs.

While we don’t support automatic compliance agents (e.g., Drata) on our systems, we are happy to collaborate with you to meet audit and regulatory standards.

Regulatory agreements (e.g., BAAs) can be reviewed and entered into when required, upon approval.

Need-to-Knows

To ensure a smooth start and seamless integration with your systems and security protocols, we’ll gather key details during onboarding.

Industry & Regulatory Requirements

Does your company have any compliance standards (e.g., HIPAA, SOC 2) that must be supported?

Access Needs

Will your assistant need internal network access, or just email and SaaS tools?

Preferred Hardware

Do you have any system non-negotiables (Mac/Windows, proprietary devices)? All of our assistants are provided Athena MacBooks so we’re able to ensure your safety.

Authentication Tools

Will your systems require hardware or software-based authentication (e.g., YubiKey, Duo)?

Compliance Tools

Does your team use compliance platforms like Drata?

Team Collaboration

Do you have an internal IT or security team we will need to coordinate with?

This information is critical to ensure we’re set up to support you.
If you have questions, e-mail us at getstarted@athena.com

Always-On Protection, No Extra Cost

Athena’s Client Coverage and InfoSec standards are automatically included for every client. No add-ons, no hidden fees—just peace of mind from day one.

Your Security. Our Responsibility.

From remotely managed devices and proactive threat monitoring to enterprise-grade compliance support and financial protection, Athena is your trusted partner in secure executive support.